Frequently Asked Questions
What Payment Types Do You Accept?
All major credit cards, Visa, Mastercard, Discover.
How Much Will It Cost to Ship My Order?
Shipping fees as of 1/1/2025 are as follows: UPS Ground Advantage Rate applies on all orders under $75.00.
Do You Ship Internationally?
No. We currently ship anywhere within the contiguous United States, Alaska, and Hawaii.
How Fast Will I Receive My Order?
Rebel City Toys ships out of New Jersey. Orders placed Monday – Thursday by 3p EST will ship within 2 business days. Orders placed Friday – Sunday will ship within 3 business days.
What is Your Return Policy?
- We have a 21-day return policy, which means you have 21 days after receiving your item to request a return.
- To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
- To start a return, you can contact us at info@rebelcitytoys.com or use the Contact Us link to submit a request. Please reference the order number associated with the product you wish to return.
- If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
- You can always contact us for any return question at info@rebelcitytoys.com.
- Please see our Return policy for additional details.
Is Your Site Secure?
Yes. Please see the Privacy policy.